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Veterinary clinics

Online booking for veterinary clinics

Domovleno is a Ukrainian online-booking and CRM system for veterinary clinics and practices: 24/7 appointment booking, automatic owner reminders, client cards with pets' visit history, doctor schedules, online payment and analytics. Free forever plan, live in about an hour.

Booking confirmed · 14:30
Owner reminder sent
Paid online · ₴650
A veterinarian examining a Pomeranian during a clinic visit
$0/mothe Free plan — forever
24/7appointment booking works while your hands hold a patient
3 channelsowner reminders: email, SMS and messengers
1.5%a fee on online payments only
The product

Here's how it looks in a vet clinic

The booking page is what an owner opens from your site or socials. The vets' schedule is what you see. Both sides of one booking.

The booking page — what the owner sees
The schedule — what you see
Sound familiar?

Three pains of a veterinary clinic

01
The phone rings off the hook
Bookings, reschedules, “how much is a nail trim?” — all by phone. Whoever couldn't get through at rush hour took their pet to the clinic next door.
02
No-shows eat consultation hours
The owner booked and forgot — the vet's hour is gone. It stings most for check-ups and vaccinations: the easiest visits to postpone and the most often forgotten.
03
Repeat vaccinations get lost
A booster in a month, a follow-up in two weeks — without a reminder the owner won't remember. The clinic loses visits, and the animals lose timely prevention.
One day

A vet clinic's day with Domovleno

Not a feature list — what actually happens over a day while the vets see their four-legged patients.

8:30
Every doctor's schedule, in front of you
Each vet's day at a glance: who's booked, with whom and when. The front desk doesn't keep it in a notebook.
10:20
A new booking — by itself, no phone call
An owner picked a vet and a time on the booking page — it's already in the schedule. Nobody was holding the clinic's phone.
13:00
Reminders went out on their own
Tomorrow's owners got their reminders. Whoever can't bring their pet cancels in advance — and the time frees up.
16:40
Reschedules without the phone calls
The owner moved the visit to a free time via their own link. The schedule updated, the reminders rescheduled themselves.
19:00
Day closed — the numbers in front of you
Revenue, visits and no-shows per vet — in analytics. The clinic's real load, visible.
A sample day

A vet clinic's day, example: six visits across two rooms

This is how one day's schedule lays out: a check-up, a vaccination, quick procedures, diagnostics and a surgery — all in one calendar, with no paper journal at the front desk.

TimeServiceDurationTypical price
9:00Exam & consultation30 min₴400–600
9:40Vaccination20 min₴550–750
10:05Nail trim15 min₴150–250
10:30Ultrasound40 min₴700–900
11:20Spay/neuter surgery1 h 30 min₴2500–4000
13:00Blood test20 min₴350–500

Durations and prices are illustrative — typical for the niche, not a statistic or a price list. Your own menu will differ; the table only shows how a day lands in the schedule.

What Domovleno does

Online booking that unloads the front desk

Owner reminders

A confirmation right after booking, then a 24-hour and a 2-hour reminder — email, SMS or messengers. Whoever can't make it reschedules in advance, and the slot goes back on sale.

Online payment at booking

For longer procedures and high-demand hours, enable payment at booking via Ukrainian payment providers — it can help reduce no-shows and speculative bookings. The money goes straight to the clinic's account, and your acquirer (mono or LiqPay) can issue the fiscal receipt from your own PRRO once fiscalization is set up.

The money goes straight to the clinic's account via Ukrainian payment providers — Domovleno never holds it. Your acquirer (mono or LiqPay) can issue the fiscal receipt once fiscalization is set up.

Appointment booking 24/7 — no phone call

The owner picks a vet, service and time on the booking page — from your site, Instagram or the clinic's Google listing. The front-desk phone gets quieter, and bookings arrive after closing too.

Client card and visit history

The owner's contacts, every visit, notes about the pets (“Baron, shepherd, 4 y.o.; careful — hates grooming”) — in one card. You see who's overdue for a check-up.

Doctor schedules and analytics

Doctors' schedules in one calendar: consultations, surgery hours, vacations. Analytics shows load, revenue and no-show share by doctor and day — on every plan.

Side by side

A paper journal, any booking tool or Domovleno: what to compare

Paper journal
Owners book themselves
No — phone only
Owner reminders
Manual, when there's time
Online payment at booking
No
Repeat-visit nudges
Whenever you remember
Access from your phone
The journal is at reception
Setup and training
Immediate
Separate schedule per vet
No, one shared notebook
Vaccine and medication stock tracking
Manual notebook entry
Booking long procedures with exact duration
By eye, based on the front desk's experience
What to check in any booking tool
Owners book themselves
Does the pet owner need an app or an account?
Owner reminders
Which channels are included, which cost extra?
Online payment at booking
Does it work with Ukrainian acquirers, and who issues the receipt?
Repeat-visit nudges
Does it remind owners who haven't been back?
Access from your phone
Does it work well on a phone?
Setup and training
Is there anything to install, and how long is training?
Separate schedule per vet
Does each vet get their own schedule?
Vaccine and medication stock tracking
Does it track stock, or will you need a separate tool?
Booking long procedures with exact duration
Does a booking block the procedure's full length?
Domovleno
Owners book themselves
Yes, 24/7 from the site and socials
Owner reminders
Automatic: email; SMS on Pro; Telegram and Viber when the client subscribes
Online payment at booking
Yes, Ukrainian providers + fiscal receipt via mono or LiqPay (setup required)
Repeat-visit nudges
Smart retention nudges by itself (Pro)
Access from your phone
Any device
Setup and training
About an hour, nothing to install
Separate schedule per vet
Yes, every vet has their own calendar
Vaccine and medication stock tracking
Not available — kept in a separate tool
Booking long procedures with exact duration
Yes, duration is set per service
From practice

Questions from vet clinic owners

We have several vets and separate rooms — how are bookings split between rooms?

Yes, each vet gets their own row in the shared calendar; if bookings go to a room rather than a vet, a room can be set up as its own “specialist.” When an owner picks a specific vet on the booking page, the system shows only that specialist's open slots; if “first available” is fine, the booking lands automatically in the nearest open window. In the calendar you see every schedule side by side and can drag a booking between vets when the day needs replanning. Available on every plan, and the number of vets doesn't affect the price.

Can we take a deposit for surgery or a longer procedure?

No, Domovleno doesn't support partial deposits — online payment at booking always takes the full price of the service upfront. For a surgery or spay/neuter, that means the owner pays the full listed amount at the moment of booking, and the money goes straight to the clinic's account. Your acquirer (mono or LiqPay) can issue the fiscal receipt from your own PRRO once you link it in the acquirer's cabinet and turn on fiscalization in Domovleno. If you only want a partial deposit or payment after the visit, simply leave online payment off for that service and collect payment on-site as usual.

We take both scheduled check-ups and same-day urgent cases — how does that fit the schedule?

You add urgent cases manually straight into the calendar, without waiting for the owner to book online: just open a free slot for the vet and create the booking in seconds. The online booking page keeps showing owners only truly free slots at the same time, so double booking can't happen. There's no separate reserve mode for urgent cases — an urgent visit goes into the nearest free gap by hand.

Can we track vaccine and medication stock?

No, Domovleno has no inventory tracking for drugs or vaccines — we don't manage stock levels. The product handles booking, reminders, the client card with visit history, payments and load analytics. Clinics usually need a separate tool or spreadsheet for medication inventory; in the client's card you can only note which vaccine was given to a specific pet and when, so that detail isn't lost at the next visit.

Vets' schedules change weekly — vacations, cover shifts, rotations — how easy is that to update?

Easy: you open the calendar and edit each vet's schedule separately — shifts, days off and vacations update in a few clicks, no support calls needed. When a vet goes on vacation, their slots disappear from the booking page automatically, so owners simply never see unavailable hours. For cover, edit the schedule of the vet filling in — their free hours show up in the shared calendar and on the booking page right away.

Honestly about scope: Domovleno is not a veterinary medical system

We do booking, reminders, the client base, payments and analytics — and we do them well. Domovleno has no animal medical records, vaccination charts, lab modules or drug inventory; you keep treatment history in your own tools, and working notes about the pets in the client's card. For a clinic that needs a quieter front desk and fewer no-shows, that's usually enough.

Pricing

Start free — forever

Free
$0
Online booking in your brand, a business website, calendar, client base and email confirmations — unlimited bookings.
ProFree for 7 days after signup
$19/mo billed yearly
Or $25 month-to-month. SMS reminders, AI assistant and client win-back. Every new account gets Pro free for 7 days — no card.
Full plan comparison
Questions & answers

Vet clinics' frequent questions

Yes. The free plan is enough: a booking page, calendar, client cards and confirmations, with nothing to pay. When you grow or want SMS reminders — upgrade to Pro.

Related niches

Domovleno also fits

Pet groomingClient booking for pet grooming salonsSee the page
Clinics & medcentersPatient online-booking system for clinicsSee the page
DentalPatient booking software for dental practicesSee the page
Home & local servicesClient booking for home servicesSee the page

Unload your clinic's front desk

Free forever plan. We migrate your base for free. Live in about an hour.